Why it’s so hard to give up ridesharing

It’s easy to take for granted just how much on-demand services have changed our lives, starting with ride-hailing companies such as Uber and Lyft.

But every now and then, a jarring headline makes us wonder how it became so normal so quickly to jump into a stranger’s car.
The share of Americans who have used ride-sharing services more than doubled in the past three years. According to a Pew Research Center survey conducted in 2018, 36% of adults say they have used a ride-hailing service such as Uber or Lyft, compared to 15% in late 2015.