SunPass was ‘completely overwhelmed’ last year, but most problems are fixed, Florida DOT says

The company system behind the SunPass debacle last summer “clearly wasn’t good enough,” but most of the problems have been fixed, a Florida Department of Transportation official told lawmakers Wednesday.

“The system was completely overwhelmed,” said Gerry O’Reilly, secretary for the transportation department’s District 4, which covers Broward and Palm Beach counties. “There just wasn’t enough horsepower there to process it all.”

When the state’s electronic tolling system went down in June, the result was chaos, with bills not going out, some customers getting overbilled, and general confusion about how to fix the problems.