Ready or not, Ford has a plan for turning self-driving cars into a real business

The future of transport is on its way. It’ll be arriving in five minutes—it’s just completing a trip around the corner first.

Ford has publicly stated that it plans to have self-driving cars on the road in some commercial capacity by 2021, and has been building out a testing facility in Miami for the last nine months. It now operates dozens of autonomous test vehicles in the city. At a Nov. 14 event in Florida’s biggest city, the company gave journalists an early look at how it believes its autonomous-vehicle service might operate, and what the average rider might be in store for in just a few short years, assuming all goes to plan.