Opinion: Uber is a story of impressive progress — and almost a decade of neglect

UBER’S SAFETY study begins with an assertion so bold it could be mistaken for a typo: The report is “the first comprehensive publication of its kind to be issued by a company.” Sadly, the ride-sharing platform is probably right.

Uber has long been plagued by headlines alleging sexual assault by its drivers — followed by more headlines that its leadership was ignoring the issue. A looming initial public offering, a fresh chief executive and persistent complaining from advocates eventually spurred reforms, from robust background screenings for drivers, to an in-app emergency button, to an automated “RideCheck” tool that can detect unexpected long stops, to the effort released this week revealing that roughly 3,000 sexual assaults were reported on U.S. rides last year.