Online Shopping Was Supposed to Keep People Out of Traffic. It Only Made Things Worse

At the tail end of a three-hour drive from upstate New York to Boston, Professor José Holguín-Veras stared morosely through his windshield at the signs of a transportation apocalypse. “I’m surrounded by trucks and nothing is moving,” he grumped into his cellphone. “This is what the future looks like.”

Then he couldn’t help but chuckle at the irony of running late for his presentation at the Massachusetts Institute of Technology on the subject of — you guessed it — traffic jams.