Lyft has taken around 3,000 of its pedal-assist two-wheelers off the streets in New York City, Washington D.C., and San Francisco following complaints of an issue with the front-wheel brake. The app-based services are operated by Citi Bike, Capital Bikeshare, and Ford GoBike, respectively. All three are overseen by leading U.S. bikesharing business Motivate, which Lyft acquired for a reported $250 million in July 2018.
“We recently received a small number of reports from riders who experienced stronger than expected braking force on the front wheel,” Citi Bike said in a messageon its website over the weekend. “Out of an abundance of caution, we are proactively removing the pedal-assist bikes from service for the time being. We know this is disappointing to the many people who love the current experience — but reliability and safety come first.”
Capital Bikeshare and Ford GoBike posted similar messages on their websites on Sunday.