Idaho Transportation Director Brian Ness says contract with vendor being renegotiated after DMV mess

When, during his budget presentation on Friday morning, Idaho Transportation Director Brian Ness didn’t initially address the DMV software mess last year that led to shutdowns and hourslong waits for Idahoans trying to renew their driver’s licenses, lawmakers asked him about it.

“We’re renegotiating the contract with the vendor right now,” Ness told the Joint Finance-Appropriations Committee. “The vendor will not be paid for the services not provided. We do need the vendor for certain things, but we’ll limit it to those things we really need.”

Ness said ITD also has been meeting with the new state heads of information technology and the Department of Administration to discuss “how can we do contracting differently in the future so this doesn’t happen again.”