Gov. Gavin Newsom orders ‘reinvention’ of troubled California DMV

Gov. Gavin Newsom on Wednesday ordered an overhaul of the California Department of Motor Vehicles, which has been plagued by hours-long wait times at field offices, computer crashes and voter registration errors involving tens of thousands of customers.

Just a few days after taking office, Newsom appointed a top advisor to a new “DMV Reinvention Strike Team” to revamp the beleaguered agency over the next six months.

“By any metric, California DMV has been chronically mismanaged and failed in its fundamental mission to the state customers it serves and the state workers it employs,” Newsom said in a statement, adding “It’s time for a reinvention.”