State lawmakers called Tuesday for transportation officials to maintain a hard financial line against a contractor blamed for a troubled project last summer to upgrade the SunPass system, as final toll invoices from a backlog go out to motorists this week.
Members of the Senate Infrastructure and Security Committee implored the state Department of Transportation to hold Conduent State & Local Solutions accountable for its implementation of the SunPass Centralized Customer Service System.
“It’s not just the monetary damages that take place,” said Committee Chairman Tom Lee, R-Thonotosassa. “We are in a time when there is an unprecedented level of distrust in government and its ability to fill a basic pothole. And these kinds of things just give rise to that frustration and concern. They give a black eye to the department, a black eye to members of the Senate.”