Many vehicle owners in North America are driving fewer miles in the era of COVID-19, but their opinions of future mobility technology haven’t changed much since the first quarter of 2020. However, many automakers are investing heavily in electrification and self-driving technology despite an absence of substantive consumer interest in either, according to the J.D. Power 2020 Q3 Mobility Confidence Index Study fueled by SurveyMonkey released today.
The Mobility Confidence Index for battery-electric vehicles remains neutral, decreasing among American drivers to 54 from 55 (on a 100-point scale) while increasing among Canadian drivers to 58 from 57. For self-driving vehicles, the index is still low, slipping to 34 from 35 in the United States, while holding steady at 36 in Canada.