At many airports, curbside pickup is moving away from the curb.
On Oct. 29, Los Angeles International Airport joins the growing list of airports where curbside traffic has gotten so bad that taxis and ride-hailing services such as Uber to Lyft are no longer permitted to pick up at passengers at the curb.
“We have heard from our guests that the current system with ride pickups can be frustrating,” Keith Wilschetz said in a statement. Wilschetz is deputy executive director for operations and emergency management at Los Angeles World Airports, which operates LAX.
“Frustrating” is a polite way of describing how excruciating and time-consuming using a ride-hailing service at LAX can be. During peak times, app users now often spend upwards of 45 minutes to an hour between waiting for their ride to arrive curbside and sitting in traffic to get out of the Central Terminal Area.