Shiny stations along the line stand dormant. Vandals have smashed ticket dispensers. Flat-screen televisions meant to alert passengers about boarding times flash a request to get rebooted. Autos can’t use the bus lanes, which cyclists have claimed as their own.
“It’s a nightmare with nothing to show for it,” says Jonathan Hartshorn, a librarian at the University of New Mexico.
At the ART station near campus, students regularly set up easels to draw in the middle of the unused lanes. “You’d think anything is a good thing. But it isn’t. Any other bigger city, there would be accountability.”